1. Introduction
Centre Médical Ciceron (“we”, “our” or “Centre Médical Ciceron”) places great importance on protecting your privacy. This policy explains how we collect, use and protect your personal data when you use our website www.centre-ciceron.be, in accordance with the GDPR and the ePrivacy Directive.
By browsing our website, you agree to the terms described below and can manage your preferences via our cookie management panel.
2. Data Collected
2.1 Personal Data
When you complete a contact or appointment form, we may collect:
- First and last name
- Email address
- Phone number
- Subject and message sent
This information is used strictly to respond to your requests and schedule your appointments.
2.2 Browsing Data
We automatically collect certain information to improve the website:
- IP address and browser type
- Pages viewed and browsing duration
- Referring websites
This data is anonymised whenever possible and used for statistical analysis and user experience optimisation.
3. Purposes of Processing
Your data is processed solely to:
- Respond to your requests and schedule appointments
- Provide you with information about our care and services
- Optimise and secure our website
- Comply with our legal and regulatory obligations
4. Data Sharing and Transfers
We do not sell or rent your data to third parties. Your information may only be shared:
- With our technical providers (hosting, appointment tools)
- If required by law or to protect our rights
No transfer outside the European Union takes place without appropriate security measures.
5. Data Retention
- Contact data: retained for 3 years after the last interaction
- Browsing data: retained for 13 months
At the end of these periods, your data is deleted or anonymised.
6. Your Rights
In accordance with the GDPR, you may:
- Access your personal data
- Rectify or request deletion of your data
- Restrict or object to its processing
- Withdraw your consent at any time
- Request the portability of your data
To exercise your rights, contact us at: info@centre-ciceron.be or 02/880.38.00
7. Cookies and Similar Technologies
Our website uses cookies to improve your experience and analyse traffic.
7.1 Types of Cookies
- Essential: required for the operation of the website.
- Analytics: used to collect anonymous browsing data.
- Functionality: used to remember your preferences.
7.2 Cookie Management
You can accept, refuse or customise cookies at any time via our management panel. You can also delete them through your browser settings.
8. Security
We apply technical and organisational measures to protect your data against unauthorised access, modification, disclosure or destruction.
9. Changes
This policy may be updated to reflect legal or technical developments. The latest version will always be available on our website.
10. Contact
Centre Médical Ciceron
19, Avenue Ciceron – 1140 Evere
Email: info@centre-ciceron.be
Phone: 02/880.38.00